Sergio Ambrosio

Experiencia en Gestión de incidenciasTécnico de SistemasAdministrador ITGestión ITILGestor de seguridadGestor de proyectosVMwareWindows Server Seguridad

Course Itil V3 2011 – September 2016

Posted on: agosto 18, 2017/  Posted by:  /  No hay comentarios
In September 2016, I completed a preparatory course in ITIL V3 2011 for further certification. In it, it analyzed all the phases of the cycle of the service deepening in the following areas: IT Service Management according to the ITIL model The service life cycle Service strategy Service Design Service Transition Operation of the service …